We're software. Your money is yours.
When your customers pay you, the payment is processed by Stripe directly on your own Stripe account and settles to your bank. prepCntr is not a marketplace or payment processor and never holds your customer funds.
Two rails, never crossing
Rail 1 — your customers pay you
100% yours
Rail 2 — you pay prepCntr
One invoice
The two rails never touch
prepCntr takes no percentage of your revenue
What that means for you
You own the relationship
Your customers pay you, on your invoice, under your brand.
No funds held by us
prepCntr never takes custody of customer money and never sits in the payout chain.
One place to check
Payment status shows against every order, so the office and the floor see the same thing.
In detail
You connect your own Stripe account
When you set up billing in prepCntr, you connect a Stripe account you control through Stripe Connect Standard. Stripe handles your identity verification (KYC), bank-account linking, and compliance with the payment regulations that apply to your business. Your Stripe account is owned by you and managed in the Stripe Dashboard.
Payments are processed on your Stripe account
When a customer of yours pays an invoice through prepCntr, Stripe creates the charge directly on your Stripe account using its direct charges model. Funds settle to your Stripe balance and Stripe pays them out to your bank account on the payout schedule you control.
At no point does the customer's payment flow through a prepCntr bank account, a prepCntr-controlled balance, or any other account in our name. We do not hold, route, or otherwise custody your customers' funds.
prepCntr takes no cut of a transaction
We charge you for the software, not for your sales. No application fee is taken from your customers' payments, so every charge settles to you in full, less Stripe's own processing fees.
Stripe's processing fees are separate. Stripe charges its own fee on each payment — the card-processing rates for your country — and deducts it from your connected account directly. prepCntr never receives any part of it, and it is not something we set.
Separately from any customer transaction, prepCntr bills you directly for the software itself: a subscription fee and usage fees for metered warehouse activity, which appear together on your subscription invoice. Those are charged to your own payment method — they are not deducted from your customers' payments. Rates are on the Pricing page.
Your responsibilities
prepCntr is not a marketplace, payment processor, or money transmitter. We provide software that helps you run your prep center. Stripe processes the payments.
Because the payments live on your Stripe account, you are responsible for the items opposite.
See our Terms of Service for the full statement of merchant responsibilities.
Your responsibilities
- Maintaining your Stripe account in good standing
- Issuing refunds to your customers
- Responding to chargebacks and disputes
- Collecting and remitting any applicable taxes
- Complying with the laws and regulations applicable to your business
- Managing your payout schedule and bank account in Stripe
Questions
Email us at support@prepcntr.com or visit our Contact page.
- Platform
- Multi-tenant SaaS
- Billing
- Stripe, your account
- Funds
- Settle to your bank
Keep your own Stripe account.
Create your tenant, connect Stripe, and invoice your customers from the same system your floor runs on.
